Product Use & Functionality
Can I upload my own training material (PDFs, PowerPoints, etc.)?
You can upload documents, slides, and other resources.
Can I add voiceover or narration to my lessons?
Yes, SmartExpert lets you choose from professional AI-generated voiceovers in multiple languages or upload your own audio tracks.
Localization & Language
Is SmartExpert available in multiple languages?
Yes. Courses and platform interfaces can be localized to over 20 languages using AI translation tools. You can also customize text manually for accuracy.
Can I create courses for international teams?
Absolutely. You can build content once and generate multilingual versions for different regions. AI-generated subtitles and localized assessments are supported.
Learner Progress & Analytics
How can I track employee performance?
Use the Analytics dashboard to view learner engagement, course completion rates, quiz scores, and time spent per module.
Can I export learner reports?
Yes. You can export reports as PDFs or CSVs for internal reporting or compliance purposes.
What happens if a learner fails an assessment?
You can enable retry settings, offer remedial modules, or schedule a follow-up evaluation based on competency gaps.
AI & Automation
How does SmartExpert's AI generate training content?
The AI uses natural language processing and learning design frameworks to auto-generate learning objectives, scripts, questions, and multimedia content from simple prompts or uploaded files.
Can I edit the content created by the AI?
Yes, everything generated is fully editable. You can change text, structure, design, and interactions to match your training style.
Team & Role Management
Can I assign different roles to users (e.g., Admin, Instructor, Learner)?
Yes. SmartExpert supports multiple user roles with customizable permissions. Admins manage the platform, Instructors create content, and Learners access assigned courses.
Can teams collaborate on course creation?
Yes. Multiple users can collaborate on the same project with version control and comment features to streamline teamwork.
Certification & Compliance
Can I issue certificates for completed courses?
Yes. You can create branded digital certificates that are automatically issued when a learner completes a course or passes a final assessment.
Can I use SmartExpert for compliance training?
Absolutely. It supports content versioning, completion tracking, and documentation required for compliance audits.
Accessibility & Mobile Use
Is there a mobile app?
SmartExpert is fully mobile-responsive. Learners can access courses via any modern browser on mobile devices.
